Shaadi.com is daylight robbery of customers ! 04 March 2013 Reviewer: Anubharules from India
215 of 431 people found this review helpful
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Shaadi.com is a waste of time, painful to sentiments and a complete sham.
The customer care executives will only call you before you pay up for membership, once they get the money from you they dodge you and ignore you.
The site is full of fake profiles, most profiles will not have valid and verified phone numbers so making contact with members becomes a task. With time, I realized multiple members were giving a common email id as their contact details, which further confirmed it for me that these profiles were fake ones. Often profiles go missing or get deleted when you try to make contact with them. Let me also warn you that some members strike as anti social elements - I was abused and spoken rudely to by two members when I expressed after seeing their photograph that I would not like to take the matter further.
The customer care executives are clueless and unhelpful. The so called managers have nothing to say besides promising a call back which never happens. Customer care even admitted to me that they cannot offer verified phone numbers. So after paying up all you are left with is trying to contact people who either do not exist or who have no authentic contact details so that you may communicate with them.
Shaadi.com should rename themselves SHAM.COM. bad wishes of customers like me who got duped and cheated will stay with them forever...
In summary, I would not recommend Shaadi to a friend.
